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Weyo will be operational from 1 November 2026.
Safety
Learn how to prepare for your trip and what to do if you need help. You can find available safety features directly with your ride in the app.
In immediate danger, call 112. Weyo is not an emergency line.
Three moments
01Verify before boarding
Compare the driver, car and pickup location with the details confirmed in the app. If they don't agree, don't get on.
02Follow the ride status
In an emergency, call 112 yourself using the emergency call button in the app.
03Follow up on the ride record
Report a problem with your ride in the app or contact support. In case of immediate danger, call 112.
Availability
The relevant ride in the app confirms which options can be used at any given time.
01 / Ride status
Share your trip with someone you trust. Incident reporting and contacting support are for non-urgent situations.
02 / Connection
Calling via hidden phone number is not yet available.
Types of help
Calling 112 connects you with emergency services. An in-app report is linked to the relevant ride. Support handles routine follow-up through an available channel.
Share only the data necessary to resolve the situation and follow the explanation for the specific tool in the application.
Safety assistance
